How do I pay my ACLAM dues?
You can pay your annual membership dues online. First, log into the ACLAM website. If your dues are ready for you to pay online, then you will see a "Renew" link appear towards the top right-hand corner of the homepage. Click on the "Renew" link to proceed. If you need assistance with your membership or renewal, please contact us by email.
How do I update my address?
After logging into the website, click on the "My Profile" link from the top right-hand side of the home page.
1. To update your main address, click on the "Edit" link.
2. If you click on the "Addresses" link, you can update your main address here too. You can also add new addresses or designate another address as your main address.
How do I find a receipt for my membership dues or ACLAM Forum registration?
After logging into the website, click on the "My Profile" link from the top right-hand side of the home page. Next, click on "Purchase History" to search on past payments. Receipts can be printed or emailed to whomever you choose.
How do I update my Directory Photo?
Send a copy of your photo to aclaminfo@aalas.org. JPG Images will work fine.
How do I update my CE information?
Go to the Recertification page to download the "CE Submission Form", which you can use to track your CEs.
How do I register for an ACLAM Forum?
Forum program and registration information is posted on the Forum page as details become available. This information will change over time so be sure to check back periodically. Registration typically opens after 1 January each year.
Problems with website?
Please send an email to aclaminfo@aalas.org to report any problems or content updates that are needed.
ACLAM Refund Policy
Membership Dues
Membership dues are non-refundable once payment has been processed. Membership benefits begin immediately upon payment, including access to member communications and privileges. Refunds will be issued only in cases of administrative error, such as duplicate payment.
ACLAM Forum Registration- Cancellations received 30 days or more prior to the start of the conference are eligible for a full refund, less a $50 administrative fee.
- Cancellations received 15–29 days prior to the conference will receive a 50% refund.
- No refunds will be issued for cancellations made within 14 days of the conference or for registrants who do not attend.
- Substitutions: Registration may be transferred to another individual without penalty if requested in writing before the event.
- If ACLAM cancels the event, all registration fees will be refunded in full.
Examination Fees- Withdrawal before the posted deadline: Candidates who withdraw prior to the published withdrawal deadline are eligible for a 50% refund of the examination fee.
- After the deadline: No refunds will be issued after the withdrawal deadline.
- Deferrals: In limited circumstances, examination fees may be deferred to the next examination cycle with written approval from the ACLAM Credentials Committee.
- No refund for absence or non-passing results.
Refund Requests and Processing
All refund requests must be submitted to the ACLAM Senior Program Manager at roberta.herman@aclam.org.
Approved refunds will be processed using the original method of payment. Please allow 4–6 weeks for processing.